Boomtown’s for everyone!

Accessibility

At Boomtown we embrace the opportunity to create an inclusive environment for all. We have a range of access facilities to support Deaf and disabled people to attend. We define disability based on the SOCIAL MODEL APPROACH which embraces all physical, sensory and invisible impairments, learning disability, mental health, neurodivergent and fatigue conditions.

Our bookable access provisions include a Personal Assistant Ticket scheme, Disabled Viewing Platforms at selected main stages for disabled people, British Sign Language (BSL) provisions for selected performances, RADAR key locked accessible toilets and 24 hour medical and welfare facility. Please check the contents page below to see the full list of access facilities available.

Boomtown has a dedicated access team who operate The Meadow Accessible Campsite and are available ahead of and during the festival to offer advice and support on the Festival's accessible facilities.

Our Personal Assistant (PA) Ticket requests and Access Application process are now open for 2024. Please email access@boomtownfair.co.uk including your booking reference and the team will send you the link to the application.

Applications for PA and Accessibility are closing 20th June!

live events access charter

Boomtown Festival are proud to have been awarded the Silver level of Attitude is Everything’s Live Events Access Charter for 2024-2026, demonstrating our commitment to improving the experience for our disabled audiences, artists, and team.



Temporary Access Needs

Please note access facilities are specifically designed to support D/deaf and disabled customers and those living with long term health conditions. The Festival cannot offer close parking (unless you are in receipt of a Blue Badge), accessible camping or assistance getting on/off or around the site to people with temporary access needs such as broken bones. If you are pregnant or have recent injuries or illness then please see our Medical & Welfare page for more information.ss

Camping

The location of the Meadow is specifically chosen so that it ‘s easily accessible from the main attractions of the Town. Boomtown is a lively event, with late-night venues and performances, we would advise that you bring earplugs if you have difficulty sleeping.

Yes. Many people camp with friends in other parts of Boomtown and arrange for their electric wheelchairs to be charged at The Meadow. You will need a wristband to use The Meadow facilities, which can be arranged by contacting the accessibility team.

Yes, but please contact the accessibility team to tell us what size structure you are bringing and when you plan to arrive so that we can make sure we have a suitable space left to fit you in. The Meadow also has a communal wheelchair charging and storage tent, managed by The Meadow team.

Yes, alongside yourself and your PA you are welcome to invite up to 2 other friends or family to camp with you in the Meadow. Simply contact the accessibility team to apply for extra spaces. Please note, there is no childcare available at The Meadow.

Yes, if you need to bring your campervan with you, please purchase a standard campervan pass, then contact the accessibility team to arrange a swap to The Meadow accessibility campsite. We will arrange your pass and ensure your entry and set up is as smooth as possible.

The Meadow will be open from 12pm Wednesday 7th Aug to 12pm on Monday 12th August.

SHowers & Toilets

Boomtown recognizes the importance of adequate, hygienic toilet facilities for all visitors, especially those with medical conditions. We provide wide-access portaloo-type toilets situated throughout the site.

Wide access toilets are locked to ensure cleanliness - RADAR keys for accessible toilets can be arranged via the Access Application Form.

The Meadow campsite has accessible showers and toilets. We also have a tap for hand washing and drinking water. The showers in The Meadow accessible camping are specifically for use by the disabled customer. Family and friends joining you in The Meadow will need to find alternative options for showering outside of The Meadow.

Medical Provision & medicine

The Meadow team is not able to help with personal care, however we do offer Personal Assistance tickets. Please see the PA Tickets section above for more information.

The festival gates open at 10am each day and close at 9pm. You can leave at any time but you will not be able to get back in after 9pm.

Boomtown has a fully operational hospital on site, full ambulance access and emergency exit routes. The Meadow campsites have 24/hr a day radio contact with Event Control who handle any emergency response required. Please make sure you carry medical information with you at all times and inform The Meadow staff of any concerns.

For more information on the medical and welfare facilities available on site, please see the medical & welfare section on website or email info@boomtownfair.co.uk for further info.

Yes - but further information on this will be available in 2024.

Refrigeration for medicine can be provided at The Meadow on request via the Access Application Form. If you have specific individual medical needs please contact the accessibility team and we will check with the festival medical service. Please put your medicines in a plastic container with your name and contact details on it.

Ticket & Travel

There are reserved blue badge spaces at all public car parks - You still need to purchase a car parking pass in advance on the ticket page.

The festival is held at the Matterley Estate near Winchester. Directions will be sent out via email with your ticket.

The closest main rail station is Winchester which is about three miles away - National Rail Enquiries website has information for passengers with accessibility needs and the DPTAC also offers comprehensive advice for travellers with disabilities.

Our coach provider is National Express and all coach tickets can be purchased separately via our ticket page. For any information on their accessibility services please contact them via enquiry@nationalexpress.com or calling 0871 781 8181 (charges apply)

Yes, check out the ticket page for a breakdown on all public transport ticket packages available.

General

Your PA ticket will replicate your ticket meaning that if, for example, you have purchased a Camp Orchid pass, the PA ticket will have this added to their ticket at no extra cost. PAs will be able to gain access to any associated campsite that the access customer has booked - either Camp Skylark or Camp Orchid.

However, if you are camping in Camp Skylark, all customers including Personal Assistant tickets must pay for accommodation. If you are travelling by coach, PA tickets will automatically be added to the same coach journey as you (the access customer).

Yes, strobe lighting is used in the venues and outdoor arenas. This is integral to the production of our sets and stages. We will provide signs on any stages and venues using strobes. We also endeavour for stage managers to announce when they will be in use, but we cannot promise this. If you are affected by strobes or flashing lights, please communicate with venue staff, alternatively, you can talk to The Meadow staff who may be able to help.

Boomtown is a greenfield site and routes between stages are usually grass. If the ground conditions are muddy, electric wheelchairs will quickly run out of juice. We advise you to bring a back-up manual wheelchair that can be pushed if necessary. Boomtown site has a lot of hills!

If you are planning to bring a mobility scooter please contact the accessibility team to approve this in advance. You will be asked to sign an agreement for its use when on site.

No pets are allowed on site. The only animals permitted are assistance dogs and these are admitted on a case by case basis. Please contact the accessibility team to approve your assistance dog in advance.