Info

Matterly Estate, Hampshire, SO21 1HW

Boomtown is set in the rolling hills of Matterley Estate, a working dairy farm in the most westerly point of South Downs National park, near Winchester. Exact routing information will be sent with your ticket, please follow it carefully!

Boomtown takes place over the second week of August between 12th - 16th August 2026.

Ticket plan Refund Protection is available and we strongly recommend that you include this option. Your booking is non-refundable and this will protect you against cancellation resulting from accidents and illnesses, up to a maximum of £5000 per refund application. 

Full details are included in the TicketPlan terms and conditions, which we advise you read and retain. These can be seen here: Terms & Conditions

We offer three different ticket types. 
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Public Transport Tickets 

Best for pocket and planet!

‍Reduced-price tickets for those arriving at the festival via public transport.

Fee Wednesday Entry included if you book a Wednesday travel option.

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Wednesday Entry Ticket

Get the most out of the Boomtown experience!

Wednesday to Sunday ticket. 

Enjoy the full Boomtown experience and enter on the Wednesday to secure your camping and explore the warm up day of the festival.

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Thursday Entry Ticket

Great value for money!

Thursday to Sunday ticket. 

Arrive on Thursday to enjoy the opening of the city and dive right into all the action.

We offer free PA tickets for those who may need them. If you feel that you need a PA to help you get the best out of your time at Boomtown, and you have a current middle or higher rate DLA or you receive a PIP then you are eligible for a free PA ticket. Other applications will also be taken on a discretionary case by case basis. For more information on the facilities we provide and information on how to apply for your free ticket please visit our accessibility page here.

If you would like to process a name change on your booking then please head to your Kaboodle account and follow the below steps. If you are unsure of your password, this can be reset on the login page.

You can only change the name on each ticket once.

1. Once you are logged into your Kaboodle account, you will need to click on "manage booking".
2. Scroll to the bottom of the screen and click on "Want to change something?".
3. Select the checkbox next to the current ticket holder's name.
4. Please ensure that you read the name change information provided on the page before clicking on "Enter new details".
5. Click on "Enter new details".
6. Input details of the new ticket holder and review this before proceeding.
7. Click "Add to basket".
8. Click "Checkout".
9. You will now reach the payment page, before proceeding to complete payment of the £20 name change fee please ensure you have read the information provided in full.
10. Once payment has been made, the name change is complete.

The e-ticket will be re-issued in the new person's name. You must send this to the new ticket holder.

You can opt to split the cost of your ticket with a payment plan, select this option at the end of the checkout process.

If you miss a payment of one of your instalments you should contact Kaboodle immediately by logging into your account or emailing them at boomtown@kaboodle.co.uk

If you fail to make the payments in accordance with Kaboodle’s terms and conditions of your payment plan then your ticket may be cancelled and you will not be eligible for a refund. This includes all added extras, accommodation and travel tickets.

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With every entry ticket you pay a £20 Eco Bond deposit.

This is an agreement with us that you will leave the space you camp in whilst at Boomtown as you found it. Free from litter and in no way damaging to the natural habitat.

You can redeem your £20 deposit at the end of the festival by bringing two bags of recyclable litter with you to one of the designated hubs.

More information will be shared about this nearer to the festival.

Cash Free refunds will be available through the app from Tuesday August 12th - Midday

All refund requests must be made before Monday the 25th August 23:59. Refunds may take a few days to process.

No you won’t. No charge is made to process refunds.

If you have doubts about any past transaction, you can go to the Cash Free Bank in the festival and ask for your transaction history. You can also review and keep an eye on all your transactions you have made by reviewing your wallet in the Boomtown app. If you want receipts for any of your transactions, you will be able to access them via your online virtual account. 

Sometimes, due to connectivity issues of the devices used in the festival, there might be a delay in updating the transaction history that you see online. In this case, please wait an hour to two.

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Radio Frequency Identification (RFID) refers to a wireless system comprising two components: tags and readers. This means your wristband will have an RFID chip (the tag) on it that will allow cash free transactions via trader scanners (the reader) inside the festival making your experience faster, safer and easier.

Yes, due to banking systems we are technically unable to refund any amount that is less than £0.50. These credits will be donated to our local charity partners.

Your wristband chip is protected by a highly secure encryption that makes it impossible to copy or steal the information stored on it.

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We will treat your data in line with our privacy policy that can be found here. If you wish for your data to be deleted from the system you can request this by emailing cashfree@boomtownfair.co.uk.

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After the festival is over, you can request a refund via your wallet in the Boomtown app.

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Confidentiality and safety of personal data and customer transactions is our number one priority. Weezevent, who Boomtown has partnered with to provide the RFID technology, utilises servers that use the latest data encryption protocols (SSL and HTTPS among others).

Weezevent is certified by GlobalSign nv-sa, a certificate authority. Throughout any top-up transaction, you can check the validity of this certificate by clicking on the GlobalSign certificate icon in your browser's search bar, checking for the presence of the green lock, or HTTPS.

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You have a bar code attached to your wristband which is linked to your ticket. You can top up your wristband by linking your wristband bar code to your account and topping up using the Boomtown app.

This cash free technology, provided by Weezevent, works entirely within a closed loop system eliminating the need for WiFi and banks to make payments. You will use your wristband at all of our pay points across the festival whenever you purchase a drink, food, merchandise or even to make a charity donation. It’s free to activate your account, to top up with credit or to receive a refund of any leftover money afterwards. The system is entirely free of charge!

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Both Boomtown and Weezevent fully comply with the General Data Protection Regulation. Full information on how the requirements are met can be found here -  

https://support.weezevent.com/en/data-protection-scope-and-definitions 

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After the festival is over, you must request a refund of your leftover money. No refunds will be made automatically. You can expect your refund to be  in your account 7-10 days after your request.

You will have 2 weeks to request your refund from the date refund requests open. 

Any refund amount below £0.50 will be donated to our local charity partners.

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You are able to check the remaining balance on your wristband, both before and after each transaction at any of the Boomtown bars, food and drink stalls, merchants, artisans and other services within the festival. If you have created an online virtual account, you can also check your balance via the Boomtown app.

If you do not want to create a personal account, you’re free to remain anonymous. Just walk into the festival and use the on site top up options to add credit to your wristband. The system will only identify you by your wristband number, with no personal data attached.

No. The wristbands we use can only be detected by our access devices at the gates and by the payment scanners used by vendors from a few centimetres away and are not equipped with any GPS technology. 

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Near Field Chip (NFC) devices, such as the RFID system, exchange data using a High Frequency (HF) radio wave. This is the same technology used to make a contactless payment with your bank card or via your smartphone using Apple Pay or Google Pay. The chip itself is passive, meaning it does not emit an electromagnetic signal, exposing you to no more risk than your contactless card.

If you have any concerns, we suggest you refer to the latest information provided by the government’s Health Protection Agency.

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No, using the Cash Free system is entirely free. You will not be charged for activating your account, topping up with credit or requesting a refund.

If arriving by taxi or someone is dropping you off, head to the drop off zone at West Gate.  Always pre-book a taxi, there is a taxi point near West Gate where you can book your journey. Make sure you check the vehicle has visible licence plates and official driver badges. Never get in an unlicensed taxi - if you are unsure check with a member of Boomtown staff.

You can arrive by train with your public transport ticket. 

The closest main rail station is Winchester which is about three miles away - National Rail Enquiries website has information for passengers with accessibility needs and the DPTAC also offers comprehensive advice for travellers with disabilities.

We run a regular shuttle bus from Winchester train station to the festival site. A timetable will be published in July via the Boomtown website. The shuttle service will be wheelchair accessible.

If you have a Public Transport ticket and do not arrive by public transport your ticket will not be valid for entry.

You can purchase a car parking pass whilst making your initial booking or after you bought your ticket by logging into your Kaboodle account. 

All parking passes are valid from the arrival date on your entry ticket. When booking, please enter your car registration in the allocated box on the extras page. If you don’t know the number plate yet, you can add it later by logging into your Kaboodle account.

Remember there are different car parks for Skylark and Orchid be sure to select the relevant car park to where you are staying.

You can travel from one of the following destinations. Remember, if you select to travel on Wednesday you get free Wednesday entry.

London, Bath Spa, Birmingham, Bournemouth, Bradford, Brighton, Bristol, Cambridge, Canterbury, Cardiff, Chelmsford, Chester, Chesterfield, Chichester, Cirencester, Colchester, Dartford, Derby, Exeter, Gillingham, Gloucester, Heathrow Airport, Ipswich, Leeds, Leicester, Liverpool, Maidstone, Manchester, Milton Keynes, Newport, Northampton, Norwich, Nottingham, Oxford, Peterborough, Plymouth, Poole, Portsmouth, Preston, Ringwood, Sheffield, Southampton, Stoke-on-Trent, Sunderland, Swansea, Swindon, Taunton, Thetford, Truro, Wolverhampton, Worthing.

‍ Coach times aren't available yet. We will be in touch with anyone who books to give more information as soon as we can.

Remember, if you select to travel on Wednesday you get free Wednesday entry. 

If you have a Public Transport ticket and do not arrive by public transport your ticket will not be valid for entry.

Medical - There are two 24 hour medical centres onsite. The main medical centre is next to Pepperpot Market near Hidden Woods. The second medical centre is on Hilltop between Oldtown and Thrutopia. There is a medical and welfare Help Point located between The Lions Gate and Grand Central. If you require urgent assistance you may find someone to help you here, however this is not a treatment centre so if you can walk to get treatment you can do so at Pepperpot Market or Hilltop. The medical centre in Pepperpot Market runs a fully stocked pharmacy, so they can help with a huge amount of ailments and afflictions, but there will also be a pharmacy available near the entrance of Botanica; If you or a friend find yourselves in urgent need of medical assistance, and cannot make your own way to these medical centres, please find your nearest security, steward or Boomtown representative immediately and they will get one of our mobile teams to you as soon as possible.

Safer Spaces - Sexual harassment, assault and domestic violence support will be offered by Safer Spaces, who have a chill out and glam tent in Pepperpot Market, and will be roaming around the city. The team will be on hand to talk about harassment, sexual health and consent, as well as supporting with any sexual assault reports. Safer Spaces works to prevent violence against women and girls, but are gender informed and gender inclusive.

TLC Welfare - Our welfare team is here to offer support and welfare services for anyone who feels they may need it. Please pay them a visit if you are feeling a bit overwhelmed by anything or just need a bit of TLC. They are based next to the medical centre in Pepperpot Market and in Thrutopia.

‍Additional Welfare support - there will be stalls across the Thrutopia and The Rookery offering support and talking services run by charity partners including: The Samaritans, Blink Mental Health, and Cocaine Anonymous. If you are just looking for someone to talk to about how you are feeling, or would like information about ongoing help, these teams are here to listen.

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• Confiscate drugs without recording the process.
• Under no circumstances can they carry out any form of intimate body searching of an individual. This can only be carried out by the police. There will be police onsite supporting our search procedures, who may conduct intimate body searches where they deem it to be necessary.

Security must follow the rules and respect everyone on site. Boomtown is a community which celebrates diversity and does not tolerate any form of intimidation, violent or threatening behaviour or prejudice or anti-social behaviour.If at any point you feel that Security staff are not behaving in an appropriate way please DO report it whilst you are on site, so we can ensure it is followed up and we can take affirmative action immediately. You can do this by reporting it to the Info Point and the Campsites Help Points, or via the Boomtown app. You can also request that a different security staff member requests assistance from a manager to deal with the situation. To help us investigate this fully, if possible please make a note of the following details:

• SIA / ID number (this is found on security’s hi vis jacket)
• Tabard number
• Location
• Date / time
• Physical description of the staff member

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For our citizens who need to make use of a calm environment there are welfare centres on site where there are trained staff on hand to help. 

Here you’ll find confidential help, counselling services and advice for any emotional problems. The welfare teams have staff trained to provide professional support and advice on a wide range of issues, including drug and alcohol abuse, addiction, bereavement, eating disorders.

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You will see security all across the festival site and below outlines some things security does around the festival to try and keep everyone feeling safe throughout the weekend.

Security constantly keeps their eye on crowd flow! Sometimes they might:

• Stop people entering an area or stage if it has reached capacity, or you don’t have the right wristband for a specific area
• Shut down venues
• Implement one-way systems
• Cordon off areas
• Remove tents if they are blocking fire lanes

You can help them by listening & following their instructions. Security staff are very friendly and you are more than welcome to ask them why they have implemented a venue close/one way system but if they do look busy they may not be able to answer straight away.

You will also find security in and around campsite areas to keep an eye on everyone’s safety and wellbeing as well as ensure everyone gets the chance to rest up, refuel and have some much-needed sleep, security are on hand to:

• Provide support to anyone who may feel they have been put in an uncomfortable position by any anti-social behaviour
• Provide a presence across campsites to check for suspicious behaviour and protect against opportunist tent theft
• Ask the more boisterous amongst us to move if they are in a designated quiet area or if it’s the early hours
• Switch off rogue and prohibited sound systems

They can also…

• Stop people from putting themselves and others in danger by climbing on sets or equipment
• Stop tagging and vandalism of sets
• Confiscate any item that is on the prohibited items list
• Confiscate any alcohol brought into the festival that is over the official limit
• Implement no smoking regulations
• Enforce the festival policy on overt drug taking. Security staff are briefed to intervene if they see drug taking. They can confiscate drugs found, issue a warning, or remove you to evictions. Any person seen overtly taking drugs will have their name checked against any prior drug taking/possession onsite, if you are seen taking/possessing drugs on more then 1 occasion you will be automatically evicted
• Restrain anyone who is a danger to themselves or others
• Carry out searches in cars, campervans, bag and outer clothing person searches

Stay connected with safety alerts, drug warnings, and wellbeing check-ins from the Boomtown Team.

Sign Up for Vibe Check Here

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There are a lot of measures in place to help keep everyone safe, including our security teams who assist in ensuring things run smoothly for all of us. They are all Security Industry Authority (SIA) trained and are here to help, listen, advise, take reports and deal appropriately with difficult situations. 

You can find them easily in their hi-vis tabards throughout the city, in all campsites and campsite help points, stages and venues, where their primary objective is to keep us all safe and secure.

Sexual harassment, assault and domestic violence support will be offered by Safer Spaces, who have a chill out and glam tent as well as outreach posts in the Campsite Help Points. The team will be on hand to talk about harassment, sexual health and consent, as well as supporting with any sexual assault reports. Safer Spaces works to prevent violence against women and girls, but are gender informed and gender inclusive.

Not only does taking Ketamine dissociate you from the festival surroundings, it also has some very serious and very real side effects; 

• Taking Ketamine can be fatal, particularly if it is mixed with other drugs or alcohol • Taken in high dosage can cause seizures 

• Ketamine can increase your heart rate and blood pressure. It can make you confused, agitated, delirious and disconnected from reality. 

• Because you don't feel pain properly when you've recently taken Ketamine, you can injure yourself and not know you've done it. 

• Abdominal pain, sometimes called ‘K cramps’, have been reported by people who have taken ketamine for a long time. 

• In the longer term, Ketamine can cause serious bladder problems, with the urgent and frequent need to pee.

 • Evidence of liver damage due to regular, heavy Ketamine use is emerging.

While it might seem like harmless fun, using or supplying nitrous oxide can actually land you in serious legal trouble. Nitrous Oxide (NOS/Balloons) are now a Class C controlled substance. This means possession with intent to use is a criminal offence. In the UK, it’s illegal to sell or distribute nitrous oxide for recreational use. If caught, you could face fines or even worse, imprisonment. And let's not forget those discarded canisters can cause significant environmental harm. They’re not biodegradable, and they litter our festival grounds, causing damage to wildlife and the environment.

We understand and respect everyone’s right to freedom of expression. We are an inclusive festival and actively promote people to express and celebrate themselves and we have no problem with you attending the event as a Naturist as long as you conduct yourselves whilst on the festival site within the confines of the law. We will do everything to facilitate your beliefs and respect it during our event. We unfortunately cannot speak for any other ticket holders who may deem they have been caused harassment, alarm or distress. In order to keep everyone happy we have devised a Naturist consent form that you can take round with you on site in case you are questioned.

All our security staff and volunteers will be briefed on our Naturism policy and will be aware of the consent form. 

If you are a Naturist and wish to attend our event nude please contact info@boomtownfair.co.uk 

What is Naturism? 

Naturism is a lifestyle of non-sexual social nudity, and the cultural movement which advocates for and defends that lifestyle. Both may also be referred to as nudism.

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Mixing substances intensifies the effects of any individual drug and makes them more dangerous. The more drugs that are used simultaneously, the greater the risk is. Do not mix substances. Some examples and risks of them are: 

Depressant + Depressant (such as ketamine and alcohol): Combining these can slow down your central nervous system way too much, which can be really dangerous and even lead to death. 

Stimulant + Stimulant (such as ecstasy and cocaine): This combo puts a lot of strain on your heart and can cause insomnia or even drug-induced psychosis. 

Stimulant + Depressant (such as cocaine and alcohol): Mixing these can trick your body into thinking it can handle more, but when one wears off, the effects of the other can hit you all at once. 

Many people don’t think of alcohol as a ‘drug’. Alcohol can however, have a big impact on the way many substances affect you. Some of the time this involves enhancing the effects of the other drug, but with many substances, alcohol can create a dangerous, potentially fatal, chemical reaction.

‍We will have a 24-hour medical centre for first aid support, plus an on-site field-hospital staffed with medical professionals, including doctors, nurses, paramedics and mental health practitioners. Medical outreach and response is carried out by foot patrols and 4x4 ambulances.

The medical centres are equipped to deal with almost all medical emergencies, right through to minor illnesses and injuries. They function in a similar way to many A&E departments across the country and are supported by festival ambulance buggies and paramedics.

There is a pharmacy service available at the medical centre where you can buy over the counter items such as paracetamol, ibuprofen, plasters, tampons and condoms.‍

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We’d recommend bringing a small stocked first aid kit including plasters, basic medication like; painkillers, antihistamines, antiseptic cream, sun cream, after sun and insect repellant.

If you have pre-existing medical conditions such as asthma or diabetes make sure you bring what you need for your time on-site and see our prescribed medicine section below. 

Bring a refillable water bottle to use at any of our water points to keep hydrated throughout the weekend

Ensure you have clothing for all weather eventualities

The most important things you can do

• Eat, sleep, hydrate - repeat!
• Know where Medical and Welfare are located and that you can ask anyone in a tabard (stewards, security) for help at any time. 
• Look after your friends
• Understand the risks and educate yourself around using drugs and alcohol. The Loop will have a presence onsite to offer drug education. (They will not have a drug testing service this year).

In 2021, pills contained around 150MG of MDMA. Now, the average sits at over 180MG. Stronger IS NOT better. It’s more dangerous. ALWAYS start low and go slow and allow your body to feel the effects. A lot of drugs have come on the market that are incredibly pure, which doesn't mean they are ‘safer’ or good for you... Always pace yourself.

Each year we welcome harm reduction partners to work with us in our planning and to offer advice and education around drug usage to our citizens onsite.

The Loop
The Loop will have their drugs education tent on site to offer information and guidance on drugs to our festival goers for free.

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TLC
Our dedicated welfare team is here to offer support and welfare services for anyone who feels they may need it. Please pay them a visit if you are feeling a bit overwhelmed by anything or just need a bit of TLC. 

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Cocaine Anonymous
‍If you are just looking for someone to talk to about how you are feeling, or would like information about ongoing help, these teams are here to listen.

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With the support of the local authorities we do not have a ‘Zero Tolerance’ to drugs but instead focus on the ‘Four P’s’ - (Prevent, Protect, Prepare, Pursue) 
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Prevent

We do everything we can to keep drugs out of the festival through: 

• Searches at the gates 

• Passive & proactive drug dogs

 • Spotters on gates 

• Festival drug experts 

• Ejection at the gate if you are caught in possession of illegal drugs 

• Extensive CCTV coverage across site 

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Protect

Provide education and support services to protect those planning on taking drugs 

• Amnesty Zones at entry gates - for people to legally dispose of drugs without judgement or repercussion 

• Roaming campsite welfare teams 

• Fully equipped Medical Centre 

• The Loop drug awareness tent 

• Welfare Centres 

• On-call Mental Health response team 

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We utilise our back of house drug testing providers to identify harmful substances circulating at the festival and keep those in attendance informed with as much factual information as possible throughout the weekend via our social channels, festival app, on the various operational screens and information points across the festival.

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Prepare

See drugs as a welfare issue 

• Increased welfare and medical provision 

• Outreach welfare teams and an on-call mental health team 

• Additional specialist medical resources

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Pursue

Processes to deter illegal drug supply and the open use of drugs: 

• Enhanced searching at gates all weekend 

• Resources targeting suspected dealing 

• Eviction as a minimum for anyone suspected of drug dealing 

• Receipted confiscation of any drugs seen to be openly consumed

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We raise awareness of drug safety throughout the year and implement a series of harm reduction measures on site designed to safeguard our citizens. This has long been a priority for us and we are proud to be able to say we have participated and led the way in this safety drive. 

We do not condone any usage of drugs at Boomtown and anyone found in possession of drugs,  will have them confiscated and you might be ejected from the festival site and could face prosecution. If you get a police record for drugs it may impact your future employment, education and travel plans.

Please read this information on the areas we have highlighted for this years festival that many people should be fully aware of before experimenting with drugs.

New for 2026! Upgrade your experience with a Camp Orchid Campervan Pass!
Camp Orchid Campervan Pass includes a basic Pitch no electric, 7 x 5 metres, and all of Camp Orchid’s amenities, flushing toilets, and a pamper parlour with hot showers, mirrors, hair dryers and straighteners.

All Camp Orchid residents have access to The Copper Cog, with a dedicated bar, seating area and flushing toilets inside the Town. The Camp Orchid Campervan Pass is for access to this campsite only you will still need to purchase your festival entry ticket.

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Camp Skylark is all about making life easy and letting you soak up the festival vibes hassle-free. 

From cosy bell tents to luxurious airstreams, we've got it all. Including flushing toilets, hot showers and pamper parlour with mirrors, hair dryers and straighteners. Get a full list of the Skylark Accomodations on our ticket page.

Relax away from the city and enjoy a morning coffee or sunset cocktail from Skylark’s boutique bar and chillout area. Skylark wristbands also grant you access to Copper Cog, the flushing toilets inside the city area.

In east Skylark you'll find the majority of the accomodations, our pamper parlour, main bar and food vendors in east Skylark you'll find our new Signature Bell Tents. These are just over the path from the rest of the facilities.

Don’t forget, all Camp Skylark residents must purchase a Skylark Wristband. When you are purchasing your Skylark ticket each person who is attending needs to have a Skylark wristband. If you forgot to add any wristbands when you booked, don’t panic, the lead booker needs to log into their Kaboodle account and add them.

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We also have other pre-pitched camping options from Tangerine Fields and Camplight. Explore our option on the Kaboodle ticket page.

Upgrade your camping experience with Camp Orchid! Experience sectioned-off camping, flushing toilets, and a pamper parlour with hot showers, mirrors, hair dryers and straighteners. Just bring your tent, pitch up and enjoy.

The Camp Orchid wristband is for access to this campsite only you will still need to purchase your entry ticket.

All festival entry tickets include access to our general campsites but there are a few options to upgrade your camping such as Camp Orchid or Camp Skylark.

All of our live-in vehicle pitches have sold out this year.

Hire a portable charger and swap once a day for a full charger.

Capture every moment and keep connected to your friends. Collect your first charger at any of our locations, and swap it every day and get 5000 mAh of power daily. (enough juice to power a phone for a day - even for a heavy user.) *£10 deposit is required on collection -refunded on return of the last charger.

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Choose between a large or small locker both come with 1x universal socket and 2x USB sockets.

A safe location to keep keys, passports, coach/train tickets, rucksacks, merch and any other valuables.

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Accessibility information for 2026 will be available soon. Please contact access@boomtownfair.co.uk.

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Our Access Request for 2025 are not yet open. To sign up for further updates, please fill out the following form:

Sign Up for Access Updates HERE

The Access Team will add your details to our database so you are the first to know once these applications are open.

Due to team capacity, we are unable to provide a response to queries via email at this time.

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In order to approve you for our bookable access provisions including PA tickets, we will request to see some documentation to prove that you are eligible. 

You will be asked to provide one of the following documents. 

Any uploaded documents on the application form must be clearly dated within the last 12 months or show the current valid date.

List of Supporting Documents we accept:

• Confirmation of Disability Living Allowance, Personal Independence Payment, or Attendance Allowance
• This must be recent and clearly show the Name and Address of the recipient
• This must clearly show the rates of Mobility and Personal Care / Daily Living components you have been awarded
• We cannot take into account Covid Extension letters, Yearly Update Letters, ESA, UC, Blue Badges, Appointment Letters or Christmas Bonus letters
• CredAbility Access Card with +1 requirement for a PA , showing on the card www.accesscard.org.uk 
• Evidence that you are registered as severely sight impaired (Blind) and/or D/deaf
• Recognised Assistance Dog ID card. Please see this section on Assistance Dogs for further information: Assistance Dogs Policy
• War Disablement Pension letter
• Armed Forces Independent payment
• A letter from a 3rd party professional aware of your needs
• This must be recent & clearly state the diagnosis and impact of your conditions described in your application
• This must be on surgery / official headed paper

We may be able to take a variety of other documents into account such as occupational health reports, care plans, EHCP’s, OT assessments. We will take these supporting documentation into consideration following the industry standards and Attitude is Everything's charter guidance regarding eligibility. 

If you are applying for a PA ticket, any doctor's note will need to provide evidence that you require 1 on 1 support with daily activities. 

Please ensure you purchase your own ticket (as the access customer) in the general sale and purchase any required campervan and car park passes. We can swap your campervan or car park pass to The Meadow Accessible Campsite if you wish to camp with us once you have completed the Access Application, supporting documentation has been provided to the Access Team and your application has been approved.

Once you have your access card please fill out the Access Request Form to let us know your requirements.

To apply for Essential Companion Ticket you will need to:

1 Apply for a Nimbus Card or Boomtown Access Pass

2 Complete the Boomtown Access Request Form

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If you have any other questions, please do get in contact with us on access@boomtownfair.co.uk

In order to use the Accessible toilet and shower facilities you will need to first do these two steps.

1 Apply for a Nimbus Card or Boomtown Access Pass

2 Complete the Boomtown Access Request Form

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Toilets: There are poly-john accessible toilets situated all over the festival site, they are locked in order to manage access and ensure cleanliness. Along with an on-site text service for reporting any issues. 

We will be using a RADAR key and padlock system for 2025. If you have your own RADAR key please bring this with you, alternatively once approved for access facilities we can loan you a RADAR key for £10, available once you arrive at the Festival and refunded to you once the key is returned back to us. RADAR keys will be available for loan from;

Downtown locations: The Meadow Accessible Campsite & the Downtown Info Point  

Hilltop locations: Hilltop Welfare Tent, Camp Orchid and Camp Skylark.  

Showers: Please note that the accessible showers are only located at The Meadow Accessible Campsite, Camp Orchid and Camp Skylark. 

Please see our EXTRAS section on our website for other site-wide facilities such as hot showers if you are not staying in or using The Meadow accessible campsite facilities.

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As with most larger festival sites, phone signals tends to be a bit hit and miss. There are no payphones onsite so it's best to do things the old fashioned way and plan a pre-arranged meeting spot. Our app also has some offline functionality, so you’ll still be able to check the programme & the map!

Boomtown was started by a small team of young creative party goers who wanted to create something different -  - an experience that brings to life underground music, art and theatre culture.

The festival is still run by the same people who started it - but we’ve come a long way in the last 15 years!

Boomtown takes place over the second week of August between 12th - 16th August 2026.

Boomtown is set in the rolling hills of Matterley Estate, a working dairy farm in the most westerly point of South Downs National park, near Winchester. Exact routing information will be sent with your ticket, please follow it carefully!

Wednesday is a set up day only with limited entertainment. On Thursday there will be a limited number of stages, bars and venues open later in the afternoon. The full show, with all stages and attractions will be open at 12 noon on Friday onwards.

The site needs to be vacated by midday on Monday 17th August. Please make sure you are all packed up and on your merry way home by then.

The Boomtown immersive world is a collection of storylines which create the living city that is Boomtown. Some storylines are national news stories involving the whole city. Some storylines are local news stories involving just one district. Some storylines are town gossip involving just a few characters. Our audience also brings their own storylines… it might become confusing, but that’s all part of the fun.

There may come a time when all storylines seem to connect, and it all suddenly makes sense.

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Boomtown is a five day immersive music festival set in a parallel world. We’re on a mission to  inspire the emergence of a better world all while having a blast. 

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Eight city districts come to life, each with their own unique vision for how we build a perfect world. There’s characters to meet, causes to join and secrets to be revealed around every corner.

To find out more about Boomtown please visit Discover The Fair

Head over to our Connect section where you'll find all our various application forms and their opening dates.

Boomtown is an over 18’s event. You may see some under 18s during the event. This is because some of our crew live on site for many weeks creating the festival. They will be accompanied by responsible adults and well cared for to ensure their safety and wellbeing.

There is no single Boomtown storyline. Like any city, there are many stories happening at once. Which stories you find out about or become involved in will depend on a combination of which district you hang out in, who you speak to, and pure luck.

The whole Boomtown site is pretty big, you can expect to do quite a lot of walking over the weekend so please bring appropriate footwear. 

The Matterley estate is a green-field site that utilises the natural amphitheatre, neighbouring woodland and the surrounding fields to form the unique festival experience of Boomtown.

Creativity, Connection, and Celebration, are at the heart of everything we do. And we believe it's all about respect—for yourself, each other, and our beautiful planet.

‍Creativity 

In a world where conformity is valued over creativity, we want to provide a platform that nurtures artistic freedom and pushes the boundaries of creative expression.

Connection

In a world where digital connection so often replaces physical connection, we cherish the depth of connection that comes from the gathering of humans.

Celebration

In a world that can so often feel overloaded, we want to celebrate the very best this beautiful planet and all humanity can achieve in one almighty party where everyone is welcome. 

Respect yourself

In a world that can make us doubt our own worth, we want to provide a space for self empowerment, freedom of expression and most importantly self care.‍

Respect Each Other 

In a world that is deeply scarred by the open wounds of racism and prejudice, we want people of all backgrounds, beliefs, ages, gender identities, sexual orientations, abilities and races to know that you belong and we strive to keep you safe in our city.

Respect The Planet

In a world that is burning, we call on our collective humanity to come together to find solutions and care for nature, as she cares for us.

We’re on a mission to inspire millions to transform our world, all while having a blast. 

We're committed to our planet, aiming for circular and Net Zero Scope 1 & 2 GHG emissions by 2026.

This means:

Renewable Energy: Powering our city with renewables.

Circular Economy: No more throwaway culture.

Greener Travel: Reducing emissions access the board

Sustainable Food: Good for people and the planet.

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Our Pledge to You

Avoid Fossil Fuels: Embrace sustainable alternatives.

Recycling Facilities: Easy sorting on-site.

Salvaging Partnerships: Reusing old materials.

Green Guardians: More teams to fight campsite waste.

Data Monitoring: Tracking our impact for improvement.

Shuttle System: Reducing traffic and emissions.

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Your Pledge to Boomtown

To keep our city green, you can help by:

Sustainable Travel: Carpool or use public transport.

Conserve Water: Report leaks and don't waste.

Use Recycling: Sort your waste correctly.

No Litter: Keep our city clean.

Take It Home: Leave no trace and redeem your Eco Bond.

We still have discounted local tickets on sale!

Weekend tickets please click HERE

Sunday ticket application please click HERE

Please also join our mailing list HERE to ensure your email is registered for tickets.

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Public Information Document

Whilst our festival takes place in August, we’d love to keep in touch with you year-round.You can sign up to our mailing list, join our local meetings 

Sign up to our local community mailing list here 

Say hello or drop us a line…

Whether you have questions, ideas, or just want a friendly chat, our Local Liaison Officer, Katie, who’s based in Alresford is always available at local_community@boomtownfair.co.uk.

You can join in with all the latest chat and be part of the online community on our Local Community Facebook page. This space is very active and dedicated to all things local.

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