When I log into my Kaboodle Account, my booking still says ‘Camp Orchid’ but I have requested to swap?
To give all customers time to confirm which Camp Orchid they want to stay in, we won’t be amending bookings just yet. All swaps will take place in mid-March and Kaboodle will email you with an updated confirmation once this has happened.
Will there be a shuttle bus from the public transport hub near West Gate to Camp Orchid?
We’ve created Camp Orchid Downtown to remove the need for Camp Orchid Customers to complete a second bus journey to reach Camp Orchid. So we’d recommend staying in Camp Orchid Downtown if you are planning to arrive by Shuttle Bus or Coach. There will still be a transfer bus for Camp Skylark customers arriving to Boomtown by public transport between the public transport hub and South Gate near Camp Skylark.
Why can’t I park by Camp Orchid Downtown?
There is no car park near Camp Orchid Downtown. If you want to drive, we’d recommend camping in Camp Orchid.
I am arriving by a private hire coach Taxi or being dropped off, which Camp Orchid is more suitable for me?
If you are arriving by a private hire coach, being dropped off or arriving by taxi, we’d recommend camping in Camp Orchid Downtown. If you need to change to Camp Orchid Downtown, follow this link.
I am paying for my ticket in instalments. Can I add Camp Orchid Downtown to my booking?
Yes, log in to your Kaboodle account to add Camp Orchid Downtown to an existing booking.
I’m arriving by Public Transport, but don’t want to be in Camp Orchid Downtown. Can I swap?
We would advise staying in the Camp Orchid Downtown as it’s closer to the gate you are arriving at. It is a long walk across the festival, and we want you to have the easiest arrival possible. However, if you still feel you want to change, you can fill out this form by 24th February and we will keep your booking at the Camp Orchid site near Camp Orchid Car Park.
I’m not arriving by Public Transport but want to be in Camp Orchid Downtown. Can I swap?
We would advise staying in the Camp Orchid as it’s closer to the gate you are arriving at. It is a long walk across the festival, and we want you to have the easiest arrival possible. However, if you still feel you want to change, you can fill out this form by 24th February and we will update your booking to the Camp Orchid Downtown in mid-March.
What’s the difference between Camp Orchid and Camp Orchid Downtown?
Camp Orchid and Camp Orchid Downtown have the same facilities and benefits; the difference is the location. Camp Orchid is closer to the car park, so it's best if you are coming by car. Camp Orchid Downtown is close to the Public Transport Hub, so is best for customers coming by coach, shuttle or private hire vehicle.
Camp Orchid Campervans
Camp Orchid Campervan Pass includes access to all of Camp Orchid’s amenities, flushing toilets, and a pamper parlour with hot showers, mirrors, hair dryers and straighteners.
You must purchase a Camp Orchid Campervan Pass wristband for each person staying in your live-in vehicle to access the Camp Orchid facilities.
All Camp Orchid Campervan Pass holders have access to a dedicated bar, seating area and flushing toilets inside the city. The Camp Orchid Campervan Pass is for access to facilities only; you will still need to purchase your festival entry ticket and your campervan pass for your pitch.
Camp Skylark
Camp Skylark is all about making life easy and letting you soak up the festival vibes hassle-free.
From cosy bell tents to luxurious airstreams, we've got it all. Including flushing toilets, hot showers and pamper parlour with mirrors, hair dryers and straighteners. Get a full list of the Skylark Accomodations on our ticket page.
Relax away from the city and enjoy a morning coffee or sunset cocktail from Skylark’s boutique bar and chillout area. Skylark wristbands also grant you access to flushing toilets inside the city area.
Don’t forget, all Camp Skylark residents must purchase a Skylark Wristband. When you are purchasing your Skylark ticket each person who is attending needs to have a Skylark wristband. If you forgot to add any wristbands when you booked, don’t panic, the lead booker needs to log into their Kaboodle account and add them.
Pre-pitched Camping
We also have other pre-pitched camping options from Tangerine Fields and Camplight. Explore our option on the Kaboodle ticket page.
Camp Orchid
Upgrade your camping experience with Camp Orchid! Experience sectioned-off camping, flushing toilets, and a pamper parlour with hot showers, mirrors, hair dryers and straighteners. Just bring your tent, pitch up and enjoy.
The Camp Orchid wristband is for access to this campsite only you will still need to purchase your entry ticket.
General
All festival entry tickets include access to our general campsites but there are a few options to upgrade your camping such as Camp Orchid or Camp Skylark.
Campervans
All vehicles must fit within 5m wide x 7m deep pitch. Towing vehicles must fit within the boundary. For vehicles over 7m you must book two pitches.
All members of the party must have a valid festival entry ticket.
Price includes a £10 booking fee.
