Contact
The quickest way to resolve ticketing problems is on Kaboodle's help centre. You can change names on your ticket manually by logging into your Kaboodle account.
General enquiries please email info@boomtownfair.co.uk
Accessibility enquiries please email access@boomtownfair.co.uk
Partnership opportunities please email partnership@boomtownfair.co.uk
Local resident enquiries please email local_community@boomtownfair.co.uk
Tickets support
Need help with your booking?
In the first instance, please refer to your booking confirmation and your Kaboodle account. For all information related to your booking. Your customer account will have all your booking details and will allow you to download confirmations, e-tickets (when available) as well as add extra items and amend payment plans.
Most event organisers have their own customer service email which you will find on your booking confirmation, or on the event contact page on the event website.
The Help Centre should have all the information you need to answer any questions you might have. If you can't find the information you want, please fill out our contact form here, ensuring you add in your booking reference where you know this.
All available opportunities at Boomtown Festival can be found below! To apply, read the job description and send your cover letter and CV to job@boomtownfair.co.uk.
Interactive Narrative Designer & Producer
Role: Interactive Narrative Designer & Producer
Reports to: Head of Narrative
Primary Location: Boomtown Festival HQ, Bristol
Duration: Start of February - end of August 2026, 31 pre-production days | 14 site days
CONTEXT:
Boomtown Fair is an organisation that prides itself on its unrivalled artistic output, cutting-edge style and cultural content.
It endeavours to offer audiences extraordinary experiences through the programming of theatre, visual arts, mind-bending set design, a multitude of music styles and site-specific performances and events.
ROLE SUMMARY:
The role of the Interactive Narrative Designer & Producer is to assist the Head of Narrative in the creative, production and operations aspects of the festival’s interactive narrative. This role requires an understanding of gamified immersive experiences and their role within Boomtown. The Interactive Narrative Designer & Producer should have a warm and always helpful attitude.
To apply, send your cover letter and CV to job@boomtownfair.co.uk.
APPLICATIONS CLOSE 31st OCTOBER.
Please Read The Full Job Description Before Applying.
Venue Applications
Boomtown 2026 - Chapter 5: Radical Redesign
Boomtown is a parallel world where uniquely themed districts come alive with music, theatre, storytelling, and adventure – all in one unforgettable trip.
Boomtown's venues are part of what makes our city so unique, each with a different theme, story, characters and atmosphere. Many also champion underground collectives and scenes that you wouldn't necessarily see on our main stages.
We are looking for new venues which encourage our audience to have fun, be silly, try new realities on for size and become what they've always dreamed of becoming.
Nurturing imagination and allowing space for creative thinking can unlock immense potential for individuals, groups, and society at large.
Do you have a venue pitch for Boomtown 2026?
Please fill out this form by 23:59 on the 9th of November 2025.
Thrutopia Workshop Applications
After an incredible first year; wonderful connections made, inspiring teachings and endless creativity; Thrutopia will be returning and we'd love to hear from you.
The concept of Thrutopia has been inspired by conversations our creative team has had with the inspiring author Manda Scott. Here’s a brief introduction to her teachings on Thrutopias.
Imagine waking up excited for the day because life feels full of possibility. For many people, that kind of joy feels out of reach. We live in a world shaped by stress, fear, and systems that don't work for most people or the planet.
But it hasn't always been this way. Across history, some communities chose to live more fairly, more creatively, and more in harmony with nature. We've just stopped telling those stories.
Now, with climate change and rising inequality, it's clear we need a new direction. And stories are one of the most powerful ways to show what's possible. They help us imagine a future that's better for everyone.
If we want real change, we need stories that inspire it, and anyone can be part of that. It starts with imagining something better.
If you have a workshop idea that resonates with this district, we'd love to hear from you.
The deadline for applications is the Friday 30th January 2026
Press & Media
Press & Media Accreditation
Press Applications for Chapter Five are currently closed.
For all press and media enquiries/requests for an interview with the people behind Boomtown please contact press@boomtownfair.co.uk and we will respond as soon as possible.
Official Boomtown Youtube channel
Boomtown Social channels: Facebook / Twitter / Instagram / TikTok
Awards
BBC Radio 1 Best Dance Festival UK & Europe 2023 & 2024
Transport Impact innovators 2023 - UK Festival Awards
Best Festival Production 2022, 2023 & 2024- UK Festival Awards
Best Non-Sporting Event 2023 - Major Events Summit
Best Festival 2023 - TPD TV
Best Festival 2022 & 2023 - Drum & Bass Arena
Best Festival in Northern Europe - Heavent Awards
Best Festival in Europe -Heavent Awards
Partnerships
Community and collaboration are a central part of how Boomtown operates. We look to work with meaningful partners that align with our ethos and truly add to the experience within the city.
Contact our partnerships team: partnership@boomtownfair.co.uk
