Useful Information

Family & Kids

The whole of Boomtown is one huge playground for all generations, with three of the four main areas: Hilltop, Whistlers Green and Temple Valley suitable for families with children of varying ages. Whistlers Green area hosts the Kidztown district, where family friendly activities go in to hyper drive! Kidztown has a brain bulging amount of activities, workshops, music and curiosities for ages from 0 – 100. Including the Forest School, fully interactive Kidztown street, the Sandcastle Main Stage, circus skills, costume making, face painting and so much more.

Family Facilities:

Family Camping

A hugely expanded and improved family campsite next to Kidztown, as well as a dedicated family campervan field.

Family Car Parking

Situated in the car park closest to Kidztown, car parking passes are £20 (+booking fee). As it's nearly impossible for a family to travel light, we also put on a free shuttle service from the family car park to family camping to help ease the arrival and departure missions for those with the little legs and lots to carry!


Dedicated family zone within the heart of Whistlers Green with it's own main stage, interactive street and the Forest School.



Pre-pitched Tents

If you feel that you cannot handle the trek back to the bus or car on the Monday with all of your camping stuff, then PLEASE PLEASE PLEASE book a pre-pitched tent. There are many options to choose from and a variety of prices to suit all budgets (we find it’s cheaper to do this than buy a pop up and throw it away - and it costs the planet even less).

Check out the options on offer from Tangerine Fields and Camplight.

Boomtique Residence

From budget bell tents to A-list level airstreams, there's a bed for everyone at our two on-site luxury residences, Hilltop Boomtique and Downtown Boomtique. Click here for more details.

Family Camping

There is an upgraded and expanded family camping site for Chapter 9, which is next to Kidztown and a free shuttle running between family parking. Includes access to showers and kid friendly composting toilets.

Families with campervans or caravans can pitch up in the Family Campervan Field. Family Campervan pass (£80+booking fee) is requred for access.

Families who are staying in tents access to the Family Campsite is included in the ticket price and there is no need for a separate pass to camp in here. The Family Campsite is stewarded to make sure it is only used by families.

General Campsites

All Festival Entry Tickets include access to all general campsites, which are unique to many festivals in that you can camp right next to your favourite stage or district. Campsites include Downtown, ChinaTown, Barrio Loco, Wild West, Old Town, Lion's Den, Whistlers Green and Sector 6.

Reserved Camping

The Reserved Camping option provides residents with a designated 7m x 5m camping pitch that is marked out and kept squatter free for a stress-free arrival. Located in between Town Centre and Lion's Den, this prime camping spot is the best and flattest in town. As long as all guy ropes, tents and personal equipment fit within your boundary you can share your pitch with pals OR if you're coming in a larger group, nominate a group leader during the booking process and the campsite managers will put you all beside each other.


Passes are available for campervans, caravans and trailer tents priced at £80 + booking fee. People are advised to book early as these passes sell out fast. For more information, please see the FAQ page or T&Cs.




Skip the car park queues and benefit from discounted* Festival Entry Tickets and amazing Earlybird fare rates by jumping on a coach with Big Green Coach.

The first 1000 coach travellers will benefit from coach fares reduced by £7 across the board!!

PLUS....Purchase your coach ticket on our website to qualify for the discounted* Coach Traveller Festival Entry Ticket.

Want more choice? Then head over to the Big Green Coach website where you can choose from the full range of over 55 locations from around the country. They also have more times to choose from and Friday arrivals should you not want to arrive on the Thursday. (Note, you only qualify for the Coach Traveller ticket if you book on the Boomtown website)

*Coach Traveller tickets are priced at £170, which is £25 less than the Tier 3 price of £195.


Back for the third year, On Tours are offering combined Festival Entry Ticket & Return Coach Packages from France and Switzerland. Choose from five departure locations including Paris, Lyon, Lille, Dijon and Geneva. Click here for more information.


The Boombus shuttle service runs from Winchester train station directly to site from Thursday 10th August - Monday 14th August for only £5 each way.

Timetables will be announced closer to the event.


Please be aware there are several car parks around site and are allocated depending on where people are travelling from and how full the car parks are.

Please always follow directions from stewards and the routing passes to ensure that we can keep traffic moving and make it easy for everyone to get home as easily as possible after the festival.

Designated car parks are available for Boomtique Residents, attendees with children who are camping in Family Camping and for attendees with accessibility needs who have booked a space in the Meadow Campsite.


Boomtown Charity Partner 2017

This year, we are donating all £2 donations to Street Reach, a local Winchester charity that reaches out to hard-to-reach and often vulnerable young people by engaging with them on the streets of Winchester. Your donations will help them deliver new workshops addressing substance use awareness, sex and relationships, including bullying, and mental health conditions such as depression and anxiety, including obsessive compulsive disorder, phobias, and self-harming. The project will also provide opportunities for young people that have limited options available to them or aren't able to access such opportunities due to their circumstances. Click here to donate.

Note: Since finding our true home at the Matterley Estate in 2011 we have aimed to give back to local community projects in and around the festival site as much as possible. In the years since we've been located at Matterley we have raised approximately £170,000 for charities, with nearly £30,000 of this going directly back into projects and organisations from around the Winchester area.


We work with team at GAMA Access Areas CIC to provide facilities and support for those wishing to attend who have accessibility requirements. GAMA run The Meadow campsite, which has space for tents and for campervans, caravans or trailer tents and they can also offer practical advice in regard to attending the festival.

If you require a carer to support you, please provide proof of DLA/PIPs to and we will pass it on to GAMA to assess and approve.

If you would like to camp in The Meadow, please include this in your email with details of how many people you would like to camp with you and details of what you will be staying in.

If you have any other questions, please contact


With every Boomtown ticket sold, a refundable £10 EcoBond is added to the ticket cost.

This is then refunded in cash at the festival when a bag full of waste or recycling at one of the EcoBond depots on site.

Help Keep Boomtown Tidy!


We are fully committed to improving our environmental sustainability and every year we seek to reduce the impact made on our local environment through various initiatives and education.

Some of the initiatives on site for Chapter 9 include:

Reduce, Reuse, Recycle

Reduce what you bring to the festival - Please only bring what you absolutely need, and take it home when you go.

Reuse your plastic bottles and cups.

Recycle your waste - Please put your waste in the right bins (they are labelled) - we separate recycling both on and off site (at a specialist facility) so put in double the effort to avoid it going into landfill but we do need help from everyone on the ground!

Tent Clearance

Contrary to popular belief, there is no magic team of fairies that swoop into festival campsites and give all the tents to charity. If you leave your tent behind, it goes to landfill. It is YOUR responsibility to take your belongings home with you. If you wish to donate your tent to charity then please take it home with you and hand it in to a charity shop in your home town.


We take ethical sourcing very seriously and have been working tirelessly to ensure that all food on drink on site is as ethical as possible meaning that all tea, coffee and chocolate sold at the festival will be Fairtrade and all eggs and chicken products are free range.

All food & drink containers and packaging are paper, wooden or compostable.


Drinking water is available from the various taps around the festival and within each campsite.

Waste Water

We are increasing the number of toilets on site and have installed more waste water tanks to ensure that no contaminated water – or wee – gets into the watercourses or land. We have also installed site wide FREE composting toilets to further reduce the amount of waste water created. PLEASE think about the cows and use the 1000s of designated toilets across site for your disposal business!

Added Extras

Added Extras


Stay fresh as a daisy by purchasing a shower & loos wristband from Zooloos. Located at three sites around the festival, these pamper havens offer hot showers in private cubicles with room for changing, flushing loos and beautifying areas complete with hairdryers, straighteners and mirrors. All the facilities are kept super sparkly and clean and there's no nasty chemicals in use at all.

Choose from Downtown, Hilltop or Wild West Campsite location, but note you can only use the showers in the location you select - whereas you can use the loos and pamper areas at all locations.

Please note that showering during peak times (10am-2pm) does mean you can expect to queue, but outside of these times there is no queue at all. Pay as you go showers are available at the busiest sites for £5 but do not give access to the pamper areas or loos. Showers are open 7am-1am.


Keep your belongings safe by booking a secure locker at one of two locations on site. (ChinaTown campsite in Downtown or top of Mayfair hill near the helter skelter in Hilltop)

Access is 24hrs and lockers include mobile phone charging (you must bring a 12v car charger/adapter). £5 deposit required for a padlock & keys or bring your own padlock 30mm or less.

Standard Locker Size: 22cm wide x 15cm deep x 9cm high. These lockers are designed to store small valuables i.e. (Car keys, phone, ID)

Larger Locker Size: 22cm wide x 15cm deep x 29cm high.


Phone charging is available on site and provided by Charge Candy. Choose between Drop & Return charging or Portable charging and decide on whether you want to book in advance at preferential rates or purchase on site.

Drop & Return: Drop your phone off whenever it needs charged and the friendly staff will do it all for you, you'll get a ticket, just bring it back and say hello to your lovely charged up mobile.

Portable charging: You will receive one fully charged portable charger each day, that way you take the power with you and never be without your phone. Please note a £20 deposit is required for the portable charger on top of the charge fee. The deposit is refunded when you return the charger.


Visit the relaxation paradise that is Boomtique Village for the very best in festival chill out experiences. More details coming soon.


If you can't find what you're looking for on the site and need more information, or to get in touch with a specific member of the team, please see below for useful contacts:

ALL Ticket Enquiries: or call 0844 870 0000

ALL Coach Enquiries:
or call 08443 245 666 -

General Enquiries:

Press Queries: If you would like any press materials, such as images, press releases, interviews or background on the festival, please email

Accreditation for Chapter 9 is NOW OPEN!
If you would like to apply for press accreditation, please do so here
If you would like to apply for photography/videography, please do so here

Local Residents: If you live in the surrounding areas of the festival site and have a query or would like to be added to the locals mailing list please email

Get Involved

2017 Applications:

Bands (no DJs) - Now closed

Craft, Healing, Green Initiatives - Open

Jobs - Set Building, Painting, Site, Production and loads more! - Open

Kids Activity - Open

Site Art - Installations, Decor and Nutty ideas - Open

Performers - Street Theatre, Circus and Walkabout - Now open!

Venues - Street Venues, Window Installations and Sideshows - Now open!

Traders - Open

Volunteer Applications - Stewarding, Litter Picking etc. - Opens Early 2017