We have put in place generally accepted standards of technology and operational security in order to protect your personal data from loss, misuse, or unauthorised alteration or destruction. However no website can be completely secure and so we would urge you to notify us if you have any concerns. We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
We have a legal obligation to protect your personal data and use it line with all applicable laws concerning the protection of personal data (including the Data Protection Act 1998, General Data Protection Regulations, the Data Protection Bill herein collectively referred to in this policy as the ‘data protection laws’).
If you are just generally visiting our website and having a look around we will not be collecting any personal data about you. We may automatically collect information about your visits, such as browsing patterns, however, information collected in this way does not reveal your contact details or any type of personal data. This information is only used to analyse, manage and develop the website and is not linked to any individual.
Please be aware that any personal data you provide on chat rooms, message boards and social media groups becomes public information and you should exercise caution when deciding to disclose any of you personal information on these types of media.
We do ask for your personal details in forms when you subscribe for specific services or entering applications electronically. Personal information collected via this website and the registration process is controlled by Boomtown Festival UK Limited (the data controller) and is only held for the legitimate purpose made clear at the time of collection. We may share this data with our partners for any necessary processing purposes only in relation to the provision of services that you have requested, such as:
We comply with all relevant data protection laws in all our dealings with your personal data and ensure that our Data Processors do the same.
Occasionally there may be instances where we will require you to provide additional personal information, some of which may be sensitive (for instance for accessibility, lost property, feedback/complaints). We will always tell you why we are collecting your information and how we will use it.
We reserve the right to access and disclose personal data to comply with all applicable laws and lawful government requests or requests by the police investigating suspected illegal activities, to operate our systems properly or to protect the rights, safety or property of Boomtown, website users or others.
As part of the registration process for our e-newsletters we collect personal information. We use that information to tell you our latest news, information on ticket and event updates, videos and photos. We also use it to update you on information that you have asked us to tell you about. We don't rent or trade email lists with other organisations and businesses.
We use a third-party email newsletter provider, YMLP , to deliver our newsletters. We gather statistics around email opening and click throughs using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see here. You can unsubscribe to general mailings at any time of the day or night by clicking the link at the bottom of the email.
We only hold your personal data on our systems for as long as is necessary for the relevant purpose. If you want us to remove your details from your subscriptions (providing you do not have any bookings, any other contractual agreements or there is a legal basis for not doing so) then you can email us at firstname.lastname@example.org any time to request this. Please put ‘Personal Data’ in the subject heading.
You are entitled to view, amend, or delete the personal information that we hold in line with UK data protection law.
If you have any further questions or comments concerning your privacy, wish to access your personal data held about you, delete, or update information we hold about you, please contact email@example.com (please put ‘Personal Data’ in the subject heading’). In order to verify your request we will require 2 forms of identification (e.g driving licence, passport, birth certificate, council tax bill, vehicle registration document). These forms of ID will be reviewed and held on our systems in line with this privacy notice.
We welcome your comments on privacy issues so please do contact us with any queries or suggestions.
You have the right to lodge a complaint in relation to the processing of your personal data with the Information Commissioner’s Office, the public body responsible for information rights. More information can be found on their website at https://ico.org.uk, or you can write to them at:
Information Commissioner's Office
Tel: 0303 123 1113
We reserve the right to update this privacy notice from time to time so please do check it each time you submit any personal data to us.