Connect

The quickest way to resolve ticketing problems is on Kaboodle's help centre. You can change names on your ticket manually by logging into your Kaboodle account.

Ticket Support 

General enquiries please email info@boomtownfair.co.uk 

Accessibility enquiries please email access@boomtownfair.co.uk 

Partnership opportunities please email partnership@boomtownfair.co.uk 

Local resident enquiries please email local_community@boomtownfair.co.uk 

Need help with your booking?

In the first instance, please refer to your booking confirmation and your Kaboodle account. For all information related to your booking. Your customer account will have all your booking details and will allow you to download confirmations, e-tickets (when available) as well as add extra items and amend payment plans.

Most event organisers have their own customer service email which you will find on your booking confirmation, or on the event contact page on the event website.

The Help Centre should have all the information you need to answer any questions you might have. If you can't find the information you want, please fill out our contact form here, ensuring you add in your booking reference where you know this.

Stay updated on all things Boomtown

We’re looking for an Artists Access Assistant to join the Music Team. You’ll support the Music Office with all aspects of accessibility for artists, helping to ensure their experience onsite is as comfortable and enjoyable as possible. You’ll support the successful delivery of the festival and our year-round work. This is a hands-on, people-focused role at the heart of a complex, creative festival environment - and a genuine opportunity to make a meaningful difference to the artists and performers who bring Boomtown to life.

How to Apply:

We actively welcome applications from people of all backgrounds and communities, and  encourage applications from underrepresented and marginalised groups within the festivals and live events sector.

If there are adjustments we can make to support you through the process, please let us know. 

Send your CV to Job@boomtownfair.co.uk.

Closing date: 29/06/2026

Follow the link for the full Job Description,

‍

Boomtown needs an experienced freelance social media and content manager to step into a key role. This is a temporary contract covering a colleague taking some time away due to illness. We're looking for someone who can pick up the reins of our digital comms operation immediately and carry it through to the end of the festival in August - covering the pre and post event campaign periods and the live event itself. This is an exciting role at a critical moment and for the right person, it's also a rare opportunity. Full access to Boomtown’s inner-world and digital channels at the peak of its season.

To Apply 

We're not asking for a cover letter. We want to see what you can do.

To apply, send your CV with the following four things to job@boomtownfair.co.uk with the subject line "Social Media and Content Cover - [Your Name]”:

1. Your Work

Send us a link to your portfolio, your channels, or anywhere we can see content you've actually made. Social accounts you've managed, campaigns you've run, videos you've edited, pages you've grown. Live links etc. We want to see your work.

If you managed the account but didn't make the content, be honest about which bits are yours.

2. Show us Something

Please send over a piece of content you have created that you are proud of. 

3. Three Numbers

Tell us about one social channel or campaign you personally managed. Give us three figures:

• Where it started (follower count, reach baseline, or engagement rate at the beginning)
• Where you took it (the same metric at the end of your involvement)
• How long it took

4. One Sentance

Tell us in one sentence, one thing you’d do differently on our channels if you were successful in getting the role. 

What Happens Next

We'll review applications as they come in. If your work stands out, we'll invite you to a working interview. You’ll get involved in a practical scenario and we’ll have a conversation about how you'd approach the role.

Deadline: Applications close on the 22nd June. Interviews will take place on 25th/26th June.

Follow the link to apply

‍

We are looking for someone to become the heart and soul of our HQ. Part housekeeper, part organiser, part host, part concierge, part facilities coordinator and part workplace champion, you'll take ownership of the physical environment of our business and help create a workplace where exceptional people can do exceptional work. This role is built on trust, ownership and initiative. We're not looking for someone to simply complete a checklist of tasks. We're looking for someone who takes pride in creating exceptional environments, notices what needs attention before others do, and genuinely cares about the experience of the people around them. You'll have the autonomy to shape the role, improve our workplace and become an integral part of the Boomtown team.

Please read the full job description before you apply.

Application deadline 5th July.

Follow the link to apply

‍

One of the key things we look for in our traders is individuality and something that stands out!

‍
We collaborate with businesses with character, as well as offering unique and fantastic quality food.

Boomtown's ethos has a huge focus on sustainability, so please bear this in mind when submitting your application.

Trading days are from Wednesday to Sunday, all traders must arrive and be fully set-up by Tuesday so pitches can be signed off by our H&S team. Please note Boomtown is a Cashless festival, more info will be provided to successful applicants. By being a Cashless event we are able to lower the up front costs for traders and work on a revenue-share basis to make the festival more accessible for a wider variety of food businesses.

‍

One of the key things we look for in our traders is individuality and something that stands out!

‍
We collaborate with businesses with character, as well as offering unique and fantastic quality food.

Boomtown's ethos has a huge focus on sustainability, so please bear this in mind when submitting your application.

Trading days are from Wednesday to Sunday, all traders must arrive and be fully set-up by Tuesday so pitches can be signed off by our H&S team. Please note Boomtown is a Cashless festival, more info will be provided to successful applicants. By being a Cashless event we are able to lower the up front costs for traders and work on a revenue-share basis to make the festival more accessible for a wider variety of food businesses.

‍

One of the most important things we look for in our traders is individuality and something that stands out!
We collaborate with businesses with character that offer unique and fantastic quality drinks.

The Boomtown ethos has a huge focus on sustainability so please bear this in mind when you submit your application.

Trading days are from Wednesday to Sunday, all traders must arrive and be fully set-up by Tuesday so pitches can be signed off by our H&S team. Please note Boomtown is a Cashless festival, more info will be provided to successful applicants. By being a Cashless event we are able to lower the up front costs for traders and work on a revenue-share basis to make the festival more accessible for a wider variety of businesses.

All bars must adhere to strict, site specific licensing. ALL bar staff must attend compulsory onsite training pre show.

Bar providers will not be able to trade before being signed off by an onsite licensing team.

Please fill in all fields below, we look forward to receiving your application.

‍

After an incredible first year; wonderful connections made, inspiring teachings and endless creativity; Thrutopia will be returning and we'd love to hear from you.

The concept of Thrutopia has been inspired by conversations our creative team has had with the inspiring author Manda Scott. Here’s a brief introduction to her teachings on Thrutopias.

Imagine waking up excited for the day because life feels full of possibility. For many people, that kind of joy feels out of reach. We live in a world shaped by stress, fear, and systems that don't work for most people or the planet.

But it hasn't always been this way. Across history, some communities chose to live more fairly, more creatively, and more in harmony with nature. We've just stopped telling those stories.

Now, with climate change and rising inequality, it's clear we need a new direction. And stories are one of the most powerful ways to show what's possible. They help us imagine a future that's better for everyone.

If we want real change, we need stories that inspire it, and anyone can be part of that. It starts with imagining something better.

If you have a workshop idea that resonates with this district, we'd love to hear from you.

The deadline for applications is the Friday 30th January 2026

Press & Media Accreditation

Press Applications for Chapter Five are currently closed.

For all press and media enquiries/requests for an interview with the people behind Boomtown please contact press@boomtownfair.co.uk and we will respond as soon as possible.

Official Boomtown Youtube channel

Boomtown Social channels: Facebook / Twitter / Instagram / TikTok

Awards

BBC Radio 1 Best Dance Festival UK & Europe 2023 & 2024

Transport Impact innovators 2023 - UK Festival Awards

Best Festival Production 2022, 2023 & 2024- UK Festival Awards

Best Non-Sporting Event 2023 - Major Events Summit

Best Festival 2023 - TPD TV

Best Festival 2022 & 2023 - Drum & Bass Arena

Best Festival in Northern Europe - Heavent Awards

Best Festival in Europe - Heavent Awards 2024 & 2025

Best Very Large International Festival - Heavent Awards 2025

Large Festival of The Year 2025 - UK Festival Awards

Tech Innovation Of The Year 2025 - UK Festival Awards

Community and collaboration are a central part of how Boomtown operates. We look to work with meaningful partners that align with our ethos and truly add to the experience within the city.

Contact our partnerships team: partnership@boomtownfair.co.uk