Connect

The quickest way to resolve ticketing problems is on Kaboodle's help centre. You can change names on your ticket manually by logging into your Kaboodle account.

Ticket Support 

General enquiries please email info@boomtownfair.co.uk 

Accessibility enquiries please email access@boomtownfair.co.uk 

Partnership opportunities please email partnership@boomtownfair.co.uk 

Local resident enquiries please email local_community@boomtownfair.co.uk 

Need help with your booking?

In the first instance, please refer to your booking confirmation and your Kaboodle account. For all information related to your booking. Your customer account will have all your booking details and will allow you to download confirmations, e-tickets (when available) as well as add extra items and amend payment plans.

Most event organisers have their own customer service email which you will find on your booking confirmation, or on the event contact page on the event website.

The Help Centre should have all the information you need to answer any questions you might have. If you can't find the information you want, please fill out our contact form here, ensuring you add in your booking reference where you know this.

Stay updated on all things Boomtown

We’re looking for a Junior Production Manager to join the HQ Boomtown team. This is an opportunity for someone with greenfield festival experience and a strong foundation in event production who is ready to take the next step.

You’ll support the planning and delivery of Boomtown’s festival production while taking ownership of defined projects and production areas, working alongside an experienced team from early planning through to build, show and derig. It’s a chance to develop your skills, take on meaningful responsibility and help bring the city to life.

Please read the full job description before applying.

Application deadline: 14th November 2026

Thank you for your interest in trading at Boomtown 2027.

One of the key things we look for in our traders is individuality and something that stands out!

We collaborate with businesses with character, as well as offering unique and fantastic quality food.

Boomtown's ethos has a huge focus on sustainability, so please bear this in mind when submitting your application.

Trading days are from Wednesday to Sunday. All traders must arrive and be fully set-up by Tuesday so pitches can be signed off by our H&S team. Please note Boomtown is a Cashless festival, more info will be provided to successful applicants. By being a Cashless event we are able to lower the up front costs for traders and work on a revenue-share basis to make the festival more accessible for a wider variety of food businesses.

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Thank you for your interest in trading at Boomtown 2027!

One of the most important things we look for in our traders is individuality and something that stands out.
We collaborate with businesses with character that offer unique and fantastic quality goods.

Boomtown has a huge focus on sustainability so please consider this when submitting your application and highlight any sustainability credentials/offerings you have.

Trading days are from Wednesday to Sunday, all traders must arrive and be fully set-up by Tuesday so pitches can be signed off by our H&S team. Please note Boomtown is a Cashless festival, more info will be provided to successful applicants. By being a Cashless event we are able to lower the up front costs for traders and work on a revenue-share basis to make the festival more accessible for a wider variety of businesses.

‍

Thank you for your interest in trading at Boomtown 2027!

One of the most important things we look for in our traders is individuality and something that stands out.

We collaborate with businesses with character that offer unique and fantastic quality goods.

Boomtown has a huge focus on sustainability so please consider this when submitting your application and highlight any sustainability credentials/offerings you have.

Trading days are from Wednesday to Sunday, all traders must arrive and be fully set-up by Tuesday so pitches can be signed off by our H&S team. Please note Boomtown is a Cashless festival, more info will be provided to successful applicants. By being a Cashless event we are able to lower the up front costs for traders and work on a revenue-share basis to make the festival more accessible for a wider variety of businesses.

‍

The Retreat is our wellness destination, offering a restorative

escape from the Boomtown bustle. Featuring professional massage therapy,
alternative treatments, saunas, hot tubs and tranquil spaces, it’s a sanctuary for
our citizens to relax, recharge and reconnect.

Thank you for your interest in joining us at Boomtown 2027.

Press & Media Accreditation

Press Applications for Chapter Five are currently closed.

For all press and media enquiries/requests for an interview with the people behind Boomtown please contact press@boomtownfair.co.uk and we will respond as soon as possible.

Official Boomtown Youtube channel

Boomtown Social channels: Facebook / Twitter / Instagram / TikTok

Awards

BBC Radio 1 Best Dance Festival UK & Europe 2023 & 2024

Transport Impact innovators 2023 - UK Festival Awards

Best Festival Production 2022, 2023 & 2024- UK Festival Awards

Best Non-Sporting Event 2023 - Major Events Summit

Best Festival 2023 - TPD TV

Best Festival 2022 & 2023 - Drum & Bass Arena

Best Festival in Northern Europe - Heavent Awards

Best Festival in Europe - Heavent Awards 2024 & 2025

Best Very Large International Festival - Heavent Awards 2025

Large Festival of The Year 2025 - UK Festival Awards

Tech Innovation Of The Year 2025 - UK Festival Awards

Community and collaboration are a central part of how Boomtown operates. We look to work with meaningful partners that align with our ethos and truly add to the experience within the city.

Contact our partnerships team: partnership@boomtownfair.co.uk