We are a community made up of the misfits, the curious, the eccentric and the adventurous; a collection and celebration of individual expression whilst being a wider community of creative minds and free spirits!
Over the past 10 chapters, our story has explored many aspects of the human condition, and grown in numbers, but at the core of this community we have tried to maintain the strong basic foundations of mutual respect and love of creativity. First and foremost, we have striven to be a haven for everyone, no matter their race, sex, religion, politics, background; everyone is an equal in our city.
With this in mind, we have put a lot of work this year into ensuring that the values we hold so dear are effectively projected into the world we create.
Across the organisation we’ve undergone training and workshops and really dug down deep to ensure everyone involved, crew, citizens, contractors etc., understand, support and promote the values and ethos we are built from:
- Zero tolerance approach to harassment
- Engaging positively with mental health issues
- Unconscious bias awareness
With Boomtown, we’ve never been afraid to be different, and to encourage everyone to celebrate the differences between us all.
We want to create an environment where people treat each other with care and respect, but should this fall down, then we want to know about it, live and direct.This will ensure that we can take immediate action to deal with the situation, and do everything we can to support those involved. We have looked at our communications, our briefings for our staff, and our resources to make sure that we have the right provisions in place to help our festival-goers to talk to us, and feel that we will listen, take their concerns seriously, and support them.
We truly want Boomtown to be a space and a place for everyone to ensure that the ENTIRE festival is one large celebration from as many communities, backgrounds, cultures and accessible for all to enjoy.
If you ever feel that something isn’t quite right when within the city, please let one of our staff know, report it to the info tents, your campsite hub, security, welfare or any Boomtown representative and they will be able to point you in the right direction to get the support required.
What we're doing...
Sexual Assault & Harassment
We have a zero tolerance approach to any kind of harassment, including sexual harassment. To find out what this means, take a look at our Anti-Harassment Policy.
- We are once again supporting and promoting the amazing work of Safe Gigs for Women, who will be on-site with us again this year
- We are an official partner of the AIF Safer Spaces campaign, working with a huge number of other festivals to ensure we properly tackle harassment at festivals nationwide
- Why not take a few minutes to learn more about what consent means?
Increasing Accessibility support, awareness and requirements:
- working with Attitude is Everything
- DeafZone & BSL on stages - join the community.
- Increased number of viewing platforms
- Further investment into our accessibility team and the Meadows camping facilities.
- Read more about our accessibility facilities here.
Aiming to authentically representing cultures and communities
We aim to represent a huge melting pot of communities, scenes and cultures, with the very best intentions, but we know this isn’t something we’ve done right in all instances. We’ve taken big steps to rectify as much as possible this year with a commitment to make vast improvements in future years.
- As one of these steps, this year we’ve requested that no traders on site sell rasta hats with attached dreadlocks, or Native American headdresses.
LGBTQ+ spaces for everyone!
Our LGBTQ+ collectives host some of the most interactive, diverse and outright excellent venues onsite - all of these venues promote values of LGBTQ+ safe space, but are a party for everyone, as long as you respect the people in the venue, and our ethos. Basically, don’t be a knob!!
Our dedicated venues can be found in DSTRKT 5, Metropolis & Paradise Heights.
Mental Health Provisions
We have trained staff in the Welfare Centres in both Downtown and Hilltop who are available 24 hours a day to talk, as well as a Mental Health Response Team that can come out to anyone in crisis. The Samaritans are on site and open 24 hours too should you need to talk.
What you can do...
It’s quite simple really, all we ask is that you treat others as you would like to be treated:
- If you see someone treating someone else in a way you don’t agree with, step in (if you feel safe to do so) or report it to a member of staff.
- Look out for each other. If someone looks like they need a bit of support, please offer to help them or locate a member of staff to do so.
- People should be celebrated for their differences, not discriminated against. Harassment or discrimination of any kind will not be tolerated and any reports of discrimination taking place in our city will be taken extremely seriously.
If you experience anything that you feel uncomfortable with, makes you feel unsafe or discriminated against, or you just feel to be unacceptable, tell us. We want to know and we would like as much information as possible, as soon as possible, so that we can take appropriate action.
- FREE text number to report anything directly to us so we can act upon it as soon as possible: 07502 648 200
You can tell us by....
- Report to a steward, security or any other member of our front of house team. They have been briefed on reporting on issues and will direct your concerns to the appropriate people. If your complaint is about a member of security or someone else working at the festival, you can report to Information/Welfare (see below).
- Information points - there are 2, one in Downtown running 24 hours a days, and one in Hilltop open 10:00 - 00:00
- Welfare have centres in Downtown and Hilltop, and their trained staff will ensure that you receive sensitive and confidential support. They also have roaming welfare teams who will be based in the campsites..
- Texting 07786 207575. Save this number into your phone. It is a free text number which is monitored 24 hours a day throughout the festival.