All your questions about car passes explained!
Our tenth chapter has been the fastest selling fair in Boomtown history, and with just under six months to go we are completely sold out!
Biggest love and massive thank you to everyone joining us for our 10th Chapter celebrations in August, we're totally blown away the sheer support you've all given us!!
For those who didn't quite get round to securing your ticket, there will be a couple of very limited options to still come along. These include the ticket resale in June and brand new Paradise Gardens Hospitality packages..
Can I still get a ticket?
Although we are fully sold out of all standard and travel package festival tickets, there will still be a couple of opportunities for those yearning to join us for this year’s celebrations to get involved!
We will be running a very limited resale of unclaimed deposit tickets in June. Anyone looking for a ticket should register here to be the first be informed when they are released. There will also be an opportunity to safely resell your ticket to the festival at the end of April.
Also, watch this space for more details as we will also be launching the brand new Paradise Gardens ‘Hospitality’ package in the next few weeks.
Buying and Selling tickets
PLEASE DO NOT BUY TICKETS FROM PEOPLE YOU DO NOT KNOW
Unfortunately, every year we have increasing amounts of reports of fraudulent tickets being sold on. We can’t ensure that tickets purchased from any third party sources are genuine and are we’re afraid that any invalid or duplicate barcodes will not be allowed entry into the festival site.
Changing the name on your ticket:
The only way to gain entry to the festival is to have a valid ticket with your name on it (matching your I.D!) You can update names within your Ticket Sellers account a maximum of two times. If you purchase a ticket from a friend, you must ensure that they update the name on the ticket.
If you believe you have been a victim of fraud, please report it immediately to the Police as well as to Action Fraud.
Can I get a refund?
If for any reason you are no longer able to come and join us for the fair this year, for 3 months only (March - June) we will be offering the chance for people to get a full refund (minus booking fee...)
We are just finalising ths process and will update this page as soon as we have more details. xx