Accessibility

Accessibility

Boom Village welcomes everyone into our community and we aim to make things as easy as possible for any citizens who have accessibility requirements to enjoy everything the village has to offer.  

The festival is a greenfield site and it can be challenging for everyone. Provisions and partnerships are in place to ensure there is support and accessible facilities available throughout the site. Including accessible camping, viewing platforms, wide access toilets and medical facilities.

This page is dedicated to the public who have ongoing medical conditions and permanent disabilities.  If you are pregnant or have recent injuries or illness then please see our FAQs page for more information.

Applications for Personal Assistant tickets, accessible camping and other facilities are now OPEN! Please fill out our Accessibility Enquiry Form 

**This page will be updated with further accessibility information over the coming weeks. **

PA Tickets

How to apply for your PA ticket.

Applications for PA tickets are now open! Please fill out our Accessibility Enquries Form

If you need 1-to-1 support whilst on site, you can apply for a free ticket for a personal assistant to accompany you to the festival. We will ask to see documentation to confirm your eligibility, we currently accept a photocopy / scan of one of the following documents (dated within the past 12 months if DLA or Attendance Allowance).

  • Front page of entitlement letter for standard or enhanced rate PIP
  • Front page of DLA letter (no specific rate required) 
  • Front page of Attendance Allowance letter (no specific rate required) 
  • Evidence that registered severely sight impaired (blind) 
  • Recognised Assistance Dog ID card
  • CredAbility Access Card (with +1 )
  • War Disablement Pension letter

We recognise that the documents above are not definitive.  If you do not have any of these but wish to apply to use any of our access facilities, you are welcome to contact us so we can discuss your needs.

Follow these steps to apply for a PA ticket:

  1. Purchase your own ticket in the general sale, plus any campervan and car park passes you require.
  2. Select any of the accessibility options during the transaction, the access team will contact you automatically via the email used for the booking.
  3. Alternatively, you can contact the access team directly to start the application process.
  4. The access team will check your documents, confirm the PA ticket and arrange any other access requests you may have.
  5. PA tickets are added to the account with which you purchased your ticket. You can manage the name and details on the PA ticket at any time.

Please note, if you are paying by instalments, the PA ticket will not be issued to your account until the full price of your own ticket has been completed.

PA ticket applications close on 25th July 2021.

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Contact

Please fill out our Accessibility Enquiries Form and we will get back to you as soon as possible. 

If you have any other questions or would like to discuss a specific access need, you can also contact the access team directly via Boomvillage@boomtownfair.co.uk - Please bear with us for a response, we aim to get back to all enquiries within two weeks.